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Docs/Buyer/Workflows

Workflow Builder

Workflows are the bigger brother of sequences. They let you branch on conditions, enrich data on the fly, and write back to your CRM — all on a visual canvas.

What you'll learn

  • How the canvas works (drag, drop, connect)
  • What each node type does
  • How to save, version, and run a workflow
  • How to debug a stuck run

The canvas

Open Workflows → New. You'll see a blank canvas. Drag nodes from the right-hand panel and connect them by dragging from one node's output handle to another's input handle. Zoom with the mouse wheel; pan with space-drag.

Node types

NodeWhat it does
TriggerStarts the workflow on a signal, schedule, or webhook
FilterLets records through if a condition is true
EnrichAdds fields like firmographics or contact info
SequenceHands off to a saved sequence
CRM SyncWrites to HubSpot, Salesforce, etc.
WaitPauses for hours, days, or until an event
BranchSplits the path on a yes/no condition

Save and run

Click Save Draft any time — drafts are private. When you click Publish, SIE validates the graph (no orphaned nodes, no infinite loops, all required fields set), saves a version, and starts processing matching signals. You can roll back to any prior version.

Debugging

Open the Runs tab to see every signal that entered the workflow, which nodes it visited, and where it stopped. Failed runs show the error and let you replay after fixing.

What's next?