Question 1

What does SIE Data replace?

Accepted Answer

SIE Data replaces your entire sales stack: contact database, intent signals, enrichment workflows, email sequences, website visitor identification, compliance tools, publisher monetization, Chrome extension, AI research agents, and MCP/API platform. One login, one API, one bill.

Question 2

What is SIE Data?

Accepted Answer

SIE Data is a compliance-first data platform that delivers real-time buyer intent signals across 43 industries. We help sales and marketing teams find companies and individuals who are actively researching solutions in their category.

Question 3

How do I create an account?

Accepted Answer

Click "Get Started Free" and complete the signup form with your email, password, and company name. You'll receive a verification email to confirm your account. Once verified, you get 25 free credits/mo to explore the platform.

Question 4

What are intent signals?

Accepted Answer

Intent signals are data points indicating that a company or individual is actively researching or considering a purchase. Signals include website visit patterns, content engagement, technology evaluations, and more. SIE Data qualifies and enriches these signals for immediate sales action.

Question 5

Do I need a credit card to start?

Accepted Answer

No. The Free Pilot plan includes 25 free credits/mo with no credit card required. You can explore the marketplace, browse signal listings, and evaluate quality before upgrading.

Question 6

How do contact reveals work?

Accepted Answer

Credits are used to reveal contact information and intent signals. Each reveal costs 1-6 credits based on signal quality and enrichment depth. Your plan determines your monthly credit allocation.

Question 7

What plans are available?

Accepted Answer

We offer three self-serve plans: Free Pilot ($0/mo, 25 credits), Pro ($99/mo, 500 credits), and Team ($299/mo, 2,500 credits). Enterprise plans are custom — contact sales for volume pricing, SLA, and white-label options. Each credit buys a signal reveal (1-6 credits based on signal quality and enrichment depth).

Question 8

What happens if I run out of contact reveals?

Accepted Answer

You can purchase additional contact reveals at any time at your plan's per-reveal rate. Team and Enterprise plans include reveal rollover, so unused reveals carry forward to the next month.

Question 9

Do you offer volume discounts?

Accepted Answer

Yes. Purchase 2,500+ reveals and save 10%. Purchase 10,000+ reveals and save 20%. Enterprise customers can negotiate custom volume pricing. Contact our sales team for a custom quote.

Question 10

Can I upgrade or downgrade?

Accepted Answer

Yes. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of the next billing cycle. Your existing contact reveals are always preserved.

Question 11

Is SIE Data CCPA compliant?

Accepted Answer

Yes. SIE Data is fully CCPA/CPRA compliant. We maintain a real-time suppression list for California consumer deletion requests and automatically sync with the DROP platform (California Delete Act SB 362). All data processing adheres to the strictest privacy standards.

Question 12

What is DROP compliance?

Accepted Answer

DROP is the California Delete Act (SB 362) platform that enables consumers to request deletion of their personal data from data brokers. SIE Data automatically syncs with DROP to process deletion requests within 45 days.

Question 13

Is SIE Data a Consumer Reporting Agency (CRA)?

Accepted Answer

No. SIE Data is explicitly NOT a CRA under FCRA. We provide marketing intent signals, not eligibility determination data. We never distribute credit scores, employment history, bankruptcy records, or any FCRA-regulated data fields. Our signals are strictly for marketing and sales purposes.

Question 14

What security measures are in place?

Accepted Answer

SIE Data implements enterprise-grade security: AES-256-GCM encryption for PII at rest, TLS 1.3 for data in transit, SOC 2 controls, rate limiting, HMAC-SHA256 webhook signatures, and comprehensive audit logging.

Question 15

Do you offer a Data Processing Agreement (DPA)?

Accepted Answer

Enterprise customers receive a custom DPA as part of their plan. Team customers have access to our standard DPA. Contact our sales team for details.

Question 16

How do I access the API?

Accepted Answer

After creating an account, navigate to your API Keys page to generate your first key. The API uses standard REST patterns with JSON responses. Pro and above plans include full API access.

Question 17

What are the rate limits?

Accepted Answer

Rate limits depend on your plan: Free Pilot (10 req/min), Pro (100 req/min), Team (500 req/min), Enterprise (custom). Rate limit headers are included in all API responses.

Question 18

What delivery methods are supported?

Accepted Answer

Depending on your plan: API access (all plans), CSV export (Pro+), Webhook delivery (Team+), Dedicated endpoint and SFTP (Enterprise). Real-time and batch delivery modes are available.

Question 19

Do you offer CRM integrations?

Accepted Answer

We offer native integrations with Salesforce, HubSpot, and Marketo for Team+ plans. For other CRMs, use our API or webhook delivery for flexible connectivity.

Question 20

What types of signals are available?

Accepted Answer

SIE Data offers six signal tiers: Basic (contact + interest), Tech Stack (technology evaluations), Timeline (purchase timeline indicators), Vendor (vendor comparisons), Vendor Evaluation (active vendor evaluation), and buying readiness (fully qualified with Budget, Authority, Need, Timeline).

Question 21

How fresh is the data?

Accepted Answer

Intent signals are processed in real-time as they arrive from our data network. Enrichment data (firmographics, contact info) is refreshed every 30 days. Stale signals are automatically deprecated.

Question 22

What industries do you cover?

Accepted Answer

SIE Data covers 43 industry verticals including Healthcare, Financial Services, Real Estate, Legal, Manufacturing, and 38 more. Each industry has tuned signal scoring and reveal pricing.

Frequently Asked Questions